How many times did it happen? End of the day, there are no customers in the place and with an eye on the clock-10 minutes, the longest ever seen, you can get a jump on the closure for aspiration or even have a countdown. Just then the door opens and a man comes into play you've never seen before. You sigh as your imagination to evaporate out there right at closing. How do you put the company, a service to smile and ask if you can help theseNewcomer, your words really slipping the barrel of the weapon, which now shows you a glance.
They are robbed, apparently by someone who has not heard that the city has a ban on guns (I believe criminals, not the news) has. In fact, 4.9% of all robberies in the workplace, often committed with a firearm. Of course, that is to say, besides the fact that it does not really matter if all your drawer beside the point, she looks like. They are robbed. What will you do?
Warning! TheirThey are not Rambo
I, the following written less as a business blogger, more of a long-time martial artist: Unless you have a fully trained expert in unarmed combat honest with the type of movements and reflexes, which could only dream of Bruce Lee only ( If you were going and why do you want to work here?) defend, if you have a gun in his face is not something that I can recommend. It 'true, your probably as nervous as you are a thief and that he could slip hisAttention may wander, someone else could step in, anything can happen that make you able to act in a very manly fashion would Ramboesque complete with cannon fire, broken glass, splashes of blood, crying to Cezanne and highly memorable slogan, but is no guarantee for them and you can not rely on them. As long has the drop on you, cooperation is the best way to go. Neither the money nor the merchandise is worth your life.
However, there is a real problem withCo-operation. The fact that you have with the thieves in the first place together is a sign that your company really needs to improve both the physical safety and security procedures. Crooks should see your company as too hard a target and as an entrepreneur, you owe it to your employees to make that happen.
Planning for security
Check the weather for you as an entrepreneur, what to do, do not work if a robbery actually stolen. At this point it is toolater. They have taken action and to decide what to do before that happens always, and employees must be trained to ensure that everyone follows the plan.
Layout and technology
Much can be done to be a robbery on the way in which your company has designed and stop by the security forces of technology in use. Take the typical neighborhood store, for example. Go to one of these places, and what you see? And 'neighbor, closed-in, with little open space. This is the perfectEnvironment for a stick-up man. There are many places to hide and wait for the perfect moment, shows high around the bar to isolate the person working there, while all the other posters and limited visibility from the street. This type of environment favors the thieves. When they see police cruising through this business, not what happens inside, as they know when there are problems? Large chains such as 7-11, have recognized this and took action. Everything about their storesit is visible: the racks of the products are high on the chest, the service desk and the window are not obscured. There are no hiding places and this makes it a safer work environment. Layout is not the only way to protect your employees. Some of the other technologies, you can make are:
Alarms and panic buttons. One of the basic things you need is a panic alarm with a panic button next to your supplier. This should be a silent alarm, since its lastYou want to do is to panic the robber. Camcorders. Do you think that a CCTV camera surveillance behind the cash register and pointed to the bench in front. Make sure that the faces of the people at the bar are clearly visible and make sure that the tapes are used for video recording will be changed regularly. Desks and lockers. Valuable personal items such as wallets and should be secured in locked cabinets or desks. In Plain Sight left, things like this a tempting targetOpportunities for thieves. Safes. If you have money on the property, then you need a safe. You want to keep a minimum cash registers as possible so that the excess money, especially large bills dropped in the safe-should be as fast as possible. In addition to increase once a lock that can not open the employee, the overall security offered by a safe. The front door and the counter service should be signs saying: Can not open the Clerk Time Lock Safe. Light and mirrors. Ifblind spots, wide-angle mirror is visible in the spaces removed. Want to see where people all the time. So, you want your company has also illuminated the most possible good. Burned the lights should be reported as soon as possible and fixed external lighting should be free of all obstructions.
Training of employees
The technology and architecture will only go so far to protect your business against crime. For all that to be effective, employees haveunderstand how to act and conduct business as safe as possible. According to the Los Angeles Police Department, here are some things you should do and employees:
Managing money. Employees need to keep the money available as possible and need to be smart about how to handle it. Do not use obvious or marked "moneybags" that make it apparently would-be thieves will take money for the deposit. You should also know who is responsible for the banks the money and times varyFor arrival and departure from the bank. You should only cash in the night, so to show all the other registers empty and open sloped trays are empty and make sure that the evening, especially in closing the blinds and curtains are drawn only partially, so what happens is seen from the inside to 'outside. Buddy System. No one should work alone. Make sure that at least two employees open and close the deal. Also make sure that an employee may be straightwhen an employee goes out after dark to take out the garbage or cleaning, or there is help out there. This is especially important after the sunset. Operational safety. This starts with awareness. Everyone should know that in business and where they are. Red flags are people around, without having to buy something, and something fishy is going on outside. If you see a suspicious vehicle, try to write the license plate number, color and model of the inside of your company andthen let the police know. In fact, if you see something suspicious, call the police. Try not to worry with it. Finally, never published personal information about yourself or someone working with you to strangers. Customer Service. We all know how important good service, but can also help save a robber. Make sure that your employees to greet customers when they enter your business. You should look into the eyes and ask if they need help. Attention as this can easilydiscourage a thief. Keep clean. Maintaining a clean, tidy, well-ordered task will load the client, but not to thieves prefer crowded places. In addition, employees dress properly with the right message. Know your local officers. One of the best things that you and your staff so that your company can discourage thieves, has a relationship with the local police beat promoted. You should learn the names of local officials and encourage them toTheir business to visit. The more this happens, the thieves not want your business goal.
The Bottom Line: What to do when you are actually deprived
Even if you follow the advice given here, there is always the possibility that it could be robbed. If this happens, there are some simple rules to follow you and your employees:
Cooperate with the robber. This is for your safety and the safety of others. It should respond with a question bank robber. Keep calm andto think clearly. Take mental notes of the physical description of the robber and the observations of other important law enforcement officials. Do not talk. No one should talk to the thief, if not to answer specific questions. Do not Lie. Attach directly to the thief can not think of yourself as a witness, rather than a victim who could put some thoughts in my head very unhappy. Avoid surprises. The robber is already nervous so you can keep your hands in sight at all times, do not make suddenmoves and tell the thieves, if someone comes from the back room or storage or working in another area of your business. Leave It To The Professionals. Do not chase or follow the robber out of your company. Catching Crook is the responsibility of the police. Remember: if the choice between money or your life, keep your life. You more money!
